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HOLMDEL, N.J., Jan. 21, 2025 /PRNewswire/ -- Vonage, a worldwide leader in cloud communications that supports businesses in speeding up their digital transformation and is part of Ericsson (NASDAQ:ERIC), has announced that it has received SOC 2 Type II compliance for its Vonage Network APIs.

HOLMDEL, N.J.--(BUSINESS WIRE)--Vonage, a leading company in cloud communications and part of Ericsson (NASDAQ:ERIC), has announced that it has received SOC 2 Type II compliance for its Vonage Network APIs. This makes Vonage one of the first network API providers to achieve this certification, demonstrating its dedication to data security, operational transparency, and building customer trust. SOC 2 Type II compliance is a strict security standard.

HOLMDEL, N.J., Oct. 17, 2024 /PRNewswire/ -- Vonage, a worldwide leader in cloud communications that supports businesses in their digital transformation and is part of Ericsson (NASDAQ: ERIC), has introduced the Vonage Contact Center (VCC) Intelligent Workspace. This new feature offers an AI-driven experience for agents and is integrated into their highly regarded contact center solution.

Vonage, a top company in cloud communications that supports businesses in their digital transformation and is part of Ericsson, has announced the appointment of Anthony Bartolo as Chief Operating Officer, starting now. With 30 years of experience, Bartolo is known for enhancing operations and growing global businesses. The announcement was made on October 16, 2024, in Holmdel, New Jersey.

A new communications app has been launched to improve stakeholder communication for businesses in India. Airtel Business and Vonage have teamed up to create Airtel IQ Business Connect, a versatile application that helps companies enhance customer engagement. This app offers multi-channel support and safeguards against data loss, ensuring a smooth experience even during staff changes.

Vonage, a leading global cloud communications company and part of Ericsson, has become one of the first contact center providers to participate in Salesforce's pilot program for Service Cloud Voice. This program allows businesses to use their own channels for contact center services. The announcement was made on September 18, 2024, highlighting Vonage's commitment to helping businesses with their digital transformation.

Vonage has teamed up with SAP SE to enhance enterprise intelligence by combining their network APIs with SAP Business AI. This partnership aims to provide valuable business insights and engaging digital experiences. The collaboration will focus on exploring generative AI and innovative applications using Vonage's API platform.

AI-powered platform drives better management of voice connectivity and deeper, smarter voice engagement HOLMDEL, N.J. , July 25, 2024 /PRNewswire/ --  Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has announced the launch of intelligent SIP capabilities for SIP Trunking customers.

Swedish telecommunications equipment manufacturer Ericsson said Friday it had suffered a $1.0 billion quarterly loss after writing down the value of its purchase of US cloud-based communications operator Vonage.