FREQUENTLY ASKED QUESTIONS

SEC.gov: A significant portion of our data comes from the U.S. Securities and Exchange Commission (SEC). We utilize information filed with the SEC, which includes but is not limited to, financial statements, reports, and other disclosures made by publicly traded companies.

Manual input: To ensure comprehensiveness and accuracy, our team also manually inputs and validates data. This process involves carefully reviewing and entering financial information from various verified sources, ensuring that our data remains current and reliable.

Other trusted sources: In addition to the above, we gather financial data from a variety of other trusted and authoritative sources. These may include financial news websites, market research reports, and data released by financial institutions. Each source is vetted for accuracy and relevance to our users

We understand the importance of reliable financial data and continuously strive to maintain the highest standards of accuracy and reliability in our information

Stock prices: update every 10 minutes. All indicators and metrics derived from or related to stock price are also recalculated every 10 minutes

Companies' financial statements: update daily after the stock markets are closed

All payments on our platform are processed through PayPro Global, a leading and trusted payment gateway. PayPro Global specializes in secure online transactions and provides a robust infrastructure for safe and efficient payment processing.

No, we don't store any of your credit card or payment information on our servers. When you enter your payment details, they are encrypted and directly transmitted to PayPro Global for processing. This approach ensures that your sensitive financial information is handled with the highest security standards and reduces the risk of unauthorized access.

14-Day Refund Policy: If you are not completely satisfied with your purchase, you are eligible for a refund within 14 days of making the payment

How to Request a Refund: You can initiate a refund on My subscriptions page, or by contacting our customer service team at [email protected] with your order details. Our team will guide you through the process and provide any necessary assistance.

Processing Time: Once your refund request is received and approved, the refund will be processed. Please note that it may take a few days for the refunded amount to reflect in your account, depending on your bank or payment service provider.

Didn't find what you're looking for? Please reach out through our Contact Us form on the website or email us directly at [email protected]