Forrester ResearchNASDAQ: FORR

NASHVILLE, Tenn., & CAMBRIDGE, Mass.--(BUSINESS WIRE)--According to Forrester's (Nasdaq: FORR) US Customer Experience Index (CX Index™) rankings, CX quality among brands in the US sits at an all-time low after declining for an unprecedented third year in a row. Several factors, including brands' inability to provide seamless customer and employee experiences; underwhelming digital experiences using chatbots; and consumers' concerns about their personal financial situations, society, and the eco.

Forrester Research, Inc. (NASDAQ: FORR) held its Q1 2024 Earnings Conference Call on April 30, 2024 at 4:30 PM ET. Company representatives included Ed Bryce Morris, George Colony, Chris Finn, Nate Swan, and Carrie Johnson. Conference Call Participants included Tom Ross, Anja Soderstrom, and Vincent Colicchio. The operator welcomed participants to the call and thanked them for joining.

The latest figures from Forrester Research (FORR) provide a glimpse into the company's performance in the first quarter of March 2024, but it could be beneficial to compare certain important metrics to Wall Street projections and the previous year's results.

Forrester Research (FORR) reported earnings of $0.14 per share for the quarter, falling short of the Zacks Consensus Estimate of $0.22 per share. This is lower than the $0.27 per share earned in the same quarter last year.

Forrester Research, Inc. (FORR) Q4 2023 Earnings Call Transcript

The headline numbers for Forrester Research (FORR) give insight into how the company performed in the quarter ended December 2023, but it may be worthwhile to compare some of its key metrics to Wall Street estimates and the year-ago actuals.

Forrester Research (FORR) came out with quarterly earnings of $0.25 per share, missing the Zacks Consensus Estimate of $0.26 per share. This compares to earnings of $0.45 per share a year ago.

Evaluate the expected performance of Forrester Research (FORR) for the quarter ended December 2023, looking beyond the conventional Wall Street top-and-bottom-line estimates and examining some of its key metrics for better insight.

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester Research, Inc. (Nasdaq: FORR) will broadcast its fourth-quarter and full-year earnings conference call at 4:30 p.m. ET on February 8, 2024. The call will be available at Forrester.com. Investors who wish to hear the call should log on at least 15 minutes prior to the broadcast. Participants may pre-register for the call here. Instructions are provided to ensure that the necessary audio applications are downloaded and installed. Users can obtain these.